How to Cancel NordVPN Subscription and Request a Refund

You will find detailed instructions on how to cancel your NordVPN subscription and secure a refund below. Cancelling your NordVPN subscription is straightforward and can be done through a simple process within the ‘My Account’ section. NordVPN provides a full refund if you cancel within 30 days of your subscription start date.

This article outlines the steps for cancelling your ExpressVPN subscription along with important considerations to keep in mind. Please review it carefully before subscribing to NordVPN. With easy cancellation and refund processes, you can subscribe with confidence.

Explanation of Cancel Subscription and Request a Refund

We will explain “Cancel Subscription” and “Request a Refund.”

1. Cancel Subscription: This method allows you to prevent your subscription from automatically renewing at the end of your current billing cycle. By disabling automatic renewal, you can avoid being charged for subsequent months. For example, if you have signed up for a 1-month plan and follow the procedure to turn off automatic renewal, you will not be billed for the second month and onwards. You can easily disable automatic renewal at any time through NordVPN’s website.
2. Request a Refund: If you are not entirely satisfied with NordVPN, you have the option to request a refund within 30 days of your initial purchase. To initiate the refund process, you will need to contact NordVPN’s 24/7 live chat support and ask for a refund. It’s important to note that changes made to your NordVPN account settings on the website alone will not automatically trigger a refund.

How to Cancel NordVPN Subscription

This step-by-step guide will walk you through the process of cancel, helping you avoid any unexpected charges in the future. To ensure a hassle-free cancellation experience, it is recommended to turn off automatic renewal even if you plan to request a refund right away.

Before proceeding with the cancellation process, it’s crucial to keep the following points in mind:

STEP1. Log in Your NordVPN Account

Click on the “My Account” button located at the top. Enter your registered email address and password to log in.

STEP2. Access Your Account Details and Subscription

From the left side menu of your NordVPN account dashboard, locate and click on the “Billing” option.

 Then, within the Billing section, select the “Subscriptions” tab. Look for the Auto-renewal section and click on the “Manage” button.

STEP3. Cancel Automatic Renewal

Once you are in the Manage Auto-renewal settings, locate the “Cancel auto-renewal” button. Click on the button to initiate the cancellation process.

You may be prompted with a confirmation page multiple times to ensure that you want to cancel the auto-renewal. Follow the prompts and confirm the cancellation when prompted.

After successfully canceling the auto-renewal, you will receive an email confirmation from NordVPN, verifying that your subscription has been canceled. By following these steps, you can easily cancel the auto-renewal of your NordVPN subscription and avoid any future charges.

How to Request a Refund from NordVPN

NordVPN offers a full refund if you cancel within 30 days of your initial purchase.

Before initiating the refund process, there are a couple of important points to consider:

STEP1. Log in Your NordVPN account

Click on the “My Account” button located at the top. Enter your registered email address and password to log in.

STEP2. Open Live Chat or Email

To receive a NordVPN refund, contact NordVPN through support@nordvpn.com by email or start a live chat with our customer support agent. By clicking on the mail address in the lower middle of the screen or by clicking on the chat icon in the lower right corner of the screen.

STEP3. Request a Refund

In the live chat, you will seen the screen below. Once connected with a live chat agent, kindly inform them that you would like to cancel your subscription and request a refund directly.

For example, you can start the chat with a message like, “Hello, I would like to request a refund.” The live chat agent will likely inquire about the reason for cancellation. You can respond by stating, “I have no complaints about the service itself, but I no longer need a VPN.” It’s important to provide an honest and concise reason for cancellation.

Depending on your specific situation, if you mention issues related to video streaming services or slow speeds, the support team member may ask for additional details about the environment or circumstances in which you experienced these issues.

After responding, you will receive a reply stating that your refund has been processed. The NordVPN support team member will inform you that it may take approximately 5-10 business days to process the refund. Please note that in some cases, the refund process may take longer. If you have not received your refund within 10 days, it is recommended to reach out to NordVPN’s customer support team to inquire about the status of your refund.

Benefits of Using a VPN

Before proceeding with canceling your subscription, it’s important to consider the benefits and advantages of using a VPN. If there are any benefits that you may not be aware of, it is recommended to utilize them fully before canceling your subscription.

Alternative VPN Services

After canceling your NordVPN subscription, it is advisable to explore alternative VPN options that can meet your needs. Here are two VPN services that we recommend:

ExpressVPN: Recommended for Those Ultra-fast Internet Speeds

Prices	1-Month: $12.95 6-Months: $9.99/month 12-Months: $6.67/month
No-log-policy and kill switch	Yes
Countries and servers	105/3,000+
Money-back Guarantee	30 days
24/7 customer support	Yes
Maximum devices supported	8
Headquarter	British Virgin Islands

ExpressVPN is highly regarded as one of the fastest VPN services, consistently earning positive reviews and widespread popularity. It offers exceptional connection speeds that cater to users’ need for seamless online experiences.
When comparing connection speeds between ExpressVPN and NordVPN, the following breakdown can be observed:

ExpressVPN	Japan: 57Mbps Korea: 53Mbps Hong Kong: 38Mbps United States: 27Mbps India: 21Mbps Turkey:18Mbps Australia: 20Mbps
NordVPN	Japan: 52Mbps Korea: 19Mbps Hong Kong: 30Mbps United States: 22Mbps India: 21Mbps Turkey: 14Mbps Australia: 23Mbps

• If you choose ExpressVPN’s 12-Month plan, the price will be $3.3 per month higher compared to NordVPN’s 12-Month plan.
• However, with ExpressVPN, you can enjoy a more comfortable streaming experience, as it prioritizes optimized connections for streaming platforms.

ExpressVPN also places a strong emphasis on user privacy, implementing a strict no-logs policy to safeguard your online activities. Additionally, it offers advanced features like a kill switch and round-the-clock customer support to ensure a secure and reliable VPN experience.

Getting started with ExpressVPN is a breeze. Simply download their user-friendly app after registering for an account, and you’ll be able to browse the internet effortlessly while enjoying the benefits of a top-tier VPN service.

\30-day Money-Back Guarantee/

12VPN: Recommended for Those Value Stability in China

Prices	1-Month: $19.99 6-Months: $12.99/month 12-Months: $8.99/month
No-log-policy and kill switch	Yes
Countries and servers	31/Undisclosed
Money-back Guarantee	14 days
24/7 customer support	Yes
Maximum devices supported	Unlimited
Headquarter	Netherlands

12VPN, now known as 12VPX, is one of our strong recommendations for use in China. It is renowned for its high-speed, stability, and responsive support.

When utilizing a VPN service in China, it’s crucial to have a service that can quickly adapt to the regulations imposed by the Chinese authorities. 12VPN excels in this regard, providing a dedicated URL that allows users in China to log in without needing a VPN. This is a feature that many VPN services lack, as they often do not allow access to their official pages from within China.

We have been using 12VPN for over a decade on this site. Whenever we encounter connection issues from China, they promptly provide us with solutions such as:

• Sending an email detailing how to resolve the issue,
• Changing the server location to ensure a stable connection,
• Modifying the login URL window to allow us to access the site from China.

Their response time to inquiries is excellent, and we typically receive a response within one business day.

\14-day Money-Back Guarantee /

If you are in China, you can purchase it from this link

Conclusion